Shipping Procedures - Revised: 08/2023:
Current PAP Port News:
CCS Miami is sailing weekly to Haiti. The port areas in Haiti continue to be "not secured." Insuring your cargo only covers from Port to Port. CCS Haiti evaluates the day-to-day, risk of elimination of events, that may unfold sporadically before transporting a container from the port to our location or to a consignee door. This day-to-day risk of elimination creates a clearance delay of 15 days or even more depending on the risk, and or civil unrest. Should you need urgent cargo transport, please consult our air rates at sales@chatelaincargo.com. CCS Miami and CCS Haiti are separate entities. For FCL and LCL please refer to the back of a Bill of Lading for terms and conditions. We will continue to revise current Haiti Port news as we receive it to keep you informed.
CCS thanks you for your continued support, as we hope and pray for a peaceful resolution for Haiti.
Easy tips to remember before placing your next online order:
- Make sure our delivery address has been updated to: Votre Nom/Consignee Name
- 8900 NW 35th Lane Ste 140CCS Doral, FL 33172
- All cargo must arrive packaged for EXPORT.
- CCS Miami and CCS Haiti do not open cargo to search for documentation, nor verify that cargo is in working order without damages from transportation road carriers drop shipping to us for you.
- All cargo is photographed, measured, and weighed upon arrival at CCS Miami.
- If the box has physical damage on the outside, we will notify you with a photograph. Amazon and or eBay do not pack for EXPORT. If you export from a vendor who did not pack for EXPORT, you may request export packaging at an additional cost to you.
Documents needed for Export are as follows:
- Commercial Invoice, or sales receipt dated, with an invoice number per Haiti Customs.
- Consignee full information, name, address, email, and telephone number per Haiti Customs.
- Packing List by item, if used, each used item must be described as Used and given a face value, per Haiti Customs.
Fragile Purchases for Export:
- Fragile for Export requires additional cost, some shippers offer it, and some do not.
- If your item is fragile such as but not limited to glass, porcelain, ceramic, aluminum, compressed wood particles, or plastic, and can-not bear weight on top for EXPORT, it is your responsibility to request fragile packaging at an additional cost to you, if not provided by the shipper.
- CCS Miami and or CCS Haiti will not be responsible for fragile content undeclared, and or not packaged for EXPORT.
Dangerous Goods:
- Hazardous Cargo must arrive at our warehouses with an MSDS - Material Safety Data Sheet, per OSHA regulations in the US.
- Hazardous Cargo is subject to an IMO documentation fee, plus a liner hazmat fee to be paid by you.
- Some everyday products, like electronic cigarettes and aerosol spray starch, can be dangerous when transported on an aircraft and or containers overseas. Changes in temperature or pressure can cause some items to leak, generate toxic fumes or start a fire. Carriage of prohibited items may result in fines or in certain cases imprisonment. By using this service, you agree and ensure that there are no forbidden hazardous materials in your cargo undeclared like Lithium batteries, Explosives, Aerosol, Flammables, Oxidizers, Toxins, Radioactive, Corrosives, E-cigarettes, Spa products, beauty supplies, paint, acetone, bonding, adhesives of any kind liquid in a bottle of any kind that may be hazardous
Used and Returns:
- Under Uniform Commercial Code section 2-316, an as-is sold clause releases the seller from responsibility for the quality of the item for sale.
- CCS Miami and CCS Haiti do not open cargo to verify that the cargo is in working order. CCS Miami and CCS Haiti will not be held liable for used as-in-condition sales, or any content inside thereof.
Returns to Shipper/Seller:
- Are subject to additional shipping costs paid by you at the destination heading Northbound.
CCS Miami FL USA Delivery Address COMPASS FREIGHT:
Votre nom/Your name/Consignee Name
8900 NW 35th LANE, SUITE 140 CCS
DORAL, FL 33172
*Full Truck Load Deliveries must be scheduled prior to arrival Call: 305-552-5212
CCS Haiti
Please allow 7-10 Haiti Customs business days, excluding Sundays, holidays, and country shutdowns for your cargo to be cleared and or delivered to your door for an additional fee. All cargo is subject to destination fees.
- If you are shipping to a Business in Haiti, the business must have an active Quitas (Corporate Taxes Paid)
- If you are shipping to an Individual, the individual must have a Matricul Fiscal ( Haitian ID) and a Valid Haitian Driver's license with a NIF number (our equivalent to a Social Security)
- If you are shipping to a franchise, you will need to verify the franchise status: coordination@chatelaincargo.com
- CCS HT Commercial Traffic: traffic@chatelaincargo.com
- CCS HT Inside Sales: salesht2@chatelaincargo.com
- CCS HT Warehousing/Agency Representation/Sales PVC: salesht@chatelaincargo.com
- CCXpress CCPack Customer Service: promotions@chatelaincargo.com
- CCS HT North Bound traffic: export2@chatelaincargo.com